GREATNESS LIES IN THE DETAILS
Over the course of the meal, Eatrenalin carries its guests through eleven rooms. Eight of them are lavishly rendered realms of culinary delights, each serving one course of the eight-course menu. Each room has its own atmosphere, staging and unmistakable character.
From ocean depths to Asian rice paddies and outer space, guests embark on a culinary journey, accompanied by carefully paired drinks. The rooms are linked by the patented Floating Chairs, which carry guests from one world to the next.
Before the doors to the first world open, everything is already in place behind the scenes. The kitchen, service and technical teams carefully coordinate every last detail, setting the scene for an evening in which everything flows in perfect harmony.
That’s where we get our first glimpse behind the scenes. Because it’s these people, with their different tasks and different perspectives, who ultimately transform a remarkable concept into a coherent experience.
"FOR US, FLEXIBILITY IS A MUST, NOT AN EXTRA."
Every new service brings its own challenges. Menus change, crockery and glassware vary from course to course, and every step in the process needs to slot seamlessly into the overall concept. For COO Felix Heuberger, this flexibility is a fundamental requirement for any restaurant that seeks to constantly surprise its guests in new and different ways. This is how he describes the importance of choosing the right partners:
At Eatrenalin, we use every kind of crockery imaginable and all sorts of different kitchen utensils. MEIKO gives us the flexibility we need, and that makes a world of difference for a concept with requirements as complex as ours.
Felix Heuberger
Chief Operating Officer (COO), Eatrenalin
QUALITY STARTS LONG BEFORE PLATING UP
But however finely tuned a process may be, it can only have one goal: to create an experience that guests can genuinely lose themselves in. Every course plays its own part, appealing to the senses in a different way. That’s why flavour, presentation and timing are coordinated down to the very last detail. David Mahn, head chef of the production kitchen, sums up the high standards he expects:
Our guests experience each course for just a moment in time. But the standards for that moment are high: every dish needs to impress the diner with its taste and appearance and emerge at exactly the right time.
David Mahn
Head chef, production kitchen, Eatrenalin
HOSPITALITY NEEDS SPACE TO UNFOLD
Even after a dish receives the final touches in the kitchen, its journey is far from over. It’s the service team that brings food and experiences together to create an evening people will remember.
Service at Eatrenalin is all about the delicate art of being attentive to guests and guiding them through the evening without intruding. To ensure his team achieves the right level of attentiveness, head of service David Kern needs one thing above all else: reliability in places where it is barely even visible.
In fine dining, nothing can be allowed to distract from the experience. If the glasses and crockery are perfect first time, our team can focus all their attention on what really matters: our guests. And that’s exactly where MEIKO supports us, day in, day out.
David Kern
Head of service, Eatrenalin
PARTNERSHIPS THAT OFFER SUPPORT IN THE BACKGROUND
Lasting success doesn’t just come out of nowhere. Remarkable concepts rely on partnerships that evolve over years and continue to improve through mutual effort.
MEIKO has been at Eatrenalin’s side since it opened in 2022. Not as part of the show, but as a reliable partner behind the scenes, laying the foundations that let the kitchen and service teams focus on what really matters: offering guests a truly exceptional experience.
Remarkable concepts thrive on a willingness to keep reinventing themselves. Our aim is to support Eatrenalin on its journey over the long term, with perfectly tailored solutions that evolve as its requirements change.
Dr Markus Anzengruber
Chief Sales Officer (CSO), MEIKO Group
EATRENALIN AT A GLANCE
WHAT REALLY COUNTS
A Michelin star is something truly special, but it rewards the result, not the journey that led there. It is this journey that makes concepts like Eatrenalin so extraordinary: the courage to pursue new ideas, the ambition to keep reinventing things, and the way so many different skills come together to create something unique.
Perhaps that’s the real beauty of concepts like this: the magic lies not only in what they show, but above all in what goes on behind the scenes.
