MEIKO SERVICE
Refreshingly different, refreshingly comprehensive
spare parts
fix rate
MAINTENANCE
At MEIKO, the customer is our priority - we listen, find solutions, and act proactively. Our comprehensive maintenance service ensures your equipment always runs at peak performance. Regular maintenance, which we perform annually according to the manufacturer's recommendations, reduces downtime and extends the lifespan of your machines. Rely on our all-round service for maximum performance and availability of your equipment.
Your advantages at a glance:
- Peace of mind security
- Minimized device failures
- Extended machine lifespan
- Reduced operating costs (e.g. water & chemicals)
- Predictable business costs
- Hygiene safety
MAINTENANCE PACKAGES
We offer customised maintenance packages that guarantee maximum security at predictable costs. Here's an overview of our two main maintenance products
PROACTIVE CARE.
PROVEN RELIABILITY.
MEIKO's (PPM) Planned Preventative Maintenance programmes are designed to keep your equipment operating at peak performance, preventing issues before they arise.
Find out what’s included in MEIKO’s PPM visits
SERVICE SUPPORT
SPARE PARTS
Our parts specialists quickly identify and dispatch requests for components on a same day basis if ordered before 3:30pm, we can also arrange same day urgent courier dispatch if required.
MEIKO technicians, and our service partners carry a comprehensive stock of spare parts and components on their vehicles
All MEIKO components are offered with a guaranteed availability for 25 years from the date of the appliance manufacturer.
For spare parts enquires please contact our specialists on spares@meiko-uk.co.uk or 01753 215 150
CHEMICAL
A solution for any situation.
When it comes to washing chemicals, it's not simply a case of 'the more the better'. Highly effective ingredients need to be precisely adapted to the washware, the washware technology, the local water conditions and the type of soiling.
The correct selection and dosing of chemicals will ensure flawless shine, outstanding hygiene, low operating costs and warewashing technology that keeps working perfectly for years to come.
For chemical enquires please contact our specialists on spares@meiko-uk.co.uk or 01753 215 150
PROJECT MANAGEMENT
A successful catering equipment project doesn’t end with product selection, it ends with equipment being professionally managed, installed, fully commissioned, and ready to operate exactly as intended.
At MEIKO UK, installation is treated as a critical part of the overall project life cycle. Our installation offering covers:
- A dedicated Project Contact for your installation
- Installation and commissioning by MEIKO trained technicians
- Site specific Risk Assessment & Method Statement
- Specification clarification
- Technical drawings, Revit/BIM compliance
- Project & design consultancy
- Access, dimensions and services check with full survey report
- Disconnection and removal of redundant equipment
- Delivery and labour scheduling
- Waste removal
- Staff training for the lifetime of your machine
This end-to-end approach helps ensure every machine is installed correctly, accessible for future maintenance, positioned to deliver reliable long term performance and protects your warranty.
SERVICE GUIDELINES
- Creating added value: Acting fairly and in partnership to generate sustainable value.
- Customer satisfaction: The needs of our customers are at the heart of all our activities.
- Customer focus: Regular workshops to improve internal and external customer relationships.
- Trust & Presence: Continuous exchange for the ongoing optimization of service quality.
Professional dishwashing, cleaning, and disinfection – that's our expertise. For us, it's crucial to consider the big picture: people, nature, and the environment. In our view, a solution is only truly clean when it offers significant added value. This means clean and pure dishes on the one hand, but also clean and fair business relationships on the other, combined with ecological responsibility, high efficiency, and safety.
Our services make the difference: comprehensive premium service is an integral part of the MEIKO brand.
